Frequently asked questions

No worries – Go to login.cozone.com,

No worries – all you need is your username.

Go to login.cozone.com, then select Forgot Password. Enter your username again and click Reset Password. Instructions will now be sent to your registered email on how to choose a new password!

If you've lost access to your authenticator due to a change of mobile device or login credentials, misplaced your backup code, or simply can't log in with the code from the authenticator app, we advise you to reach out to our support. They can assist you in resetting your authenticator so you can regain access.

Primarily, contact support through your representative/consultant at Azets, but you can also reach out to support directly through our form. Keep in mind that if you, as an employee, contact support independently for this matter, you may need to identify and verify yourself for security purposes, confirming that you work for the company that is our customer.

The link sent is valid for 7 days, after which it cannot be used. Go to login.cozone.com and log in to see your payslip.

If you have questions about your salary or payslips, for privacy reasons, you should first contact your employer's HR department for more information.

Due to security considerations, in this case, you need to contact the HR department of your former employer for more information on the necessary steps to take.